Returns & Exchanges

At Bauerfeind Sports Canada, we stand behind the quality of our premium sports supports and compression gear. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery provided they are in original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the specific items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags and instructional inserts are included to qualify for a full refund.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized Canada Post location.

• 4.
  Inspection and Refund

  Once our quality control team verifies the condition of the returned gear, your refund or exchange will be processed within 5-7 business days.